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Transforming the Signature: E-Signature Vendors in Banking

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1 June 2017

Abstract

Over the past 5 to 10 years, these concerns over e-signatures have almost entirely disappeared as the market has reached a broad consensus related to their value.

Celent has released a new report titled Transforming the Signature: E-Signature Vendors in Banking. The report was written by Stephen Greer, an Analyst with Celent’s Banking practice.

Digital transformation has changed the market and E-signature vendors have become a larger part of the industry and thereport compares the major offerings in the market.

The question of e-signatures in banking has revolved around their viability to secure offerings within the customer lifecycle. Over the past 5 to 10 years, these concerns have almost entirely disappeared. The market has reached a broad consensus on their value.

Global regulations have helped ensure global standards for their use. Banks are aggressively looking for ways to improve operational efficiency, and consumers are used to electronic signatures in many other industries and activities.

“The benefits of e-signatures have outweighed concerns about the legal risks of using them,” commented Greer. “The sheer number of implementations within banking has lessened many of the previous concerns, improving comfort levels across the industry. The result is more widespread use of e-signature in bank processes and applications, in turn creating even more opportunity for vendors in the space,” he added.