The Role of Banks in E-Government in Europe

September 25, 2003

Abstract

Paris, France September 25, 2003

By 2008, Celent anticipates that European banks will generate as much as 1.4 billion euros annually thanks to opportunities made available by e-government services.

E-government is shifting gears in Europe. The shift in e-gov to the provision of transactional services is changing the way citizens and businesses interact with their governments. These changes are providing opportunities and threats to the banking industry in Europe, the latter mainly in the form of increasing the cost of doing business by demanding investment in new technologies and by making existing systems redundant.

In a new report, " : Why Banks Should Care About E-Gov," Celent provides an extensive overview of the role banks can and are playing in European e-government initiatives. The report explains in detail why banks need to look at this development now, what type of services they can provide, and how big the associated revenue opportunities are.

"As most European countries have now signed into law a national version of the European Directive on electronic signatures, many are looking to roll out electronic identity cards carrying digital certificates in order to comply with these laws. Unfortunately many governments seem to overlook the critical factors that can make transactional e-government a success," according to Alex Brutin, Celent analyst and author of the report. "Banks therefore need to keep a close eye on e-gov initiatives to gain a good vantage point on the probable outcome and on what investment, if any, should be made."

The 38-page report contains 13 figures and 2 tables.

A is available online.

of Celent Communications' Retail Banking research service can download the report electronically by clicking on the icon to the left.  Non-members should contact info@celent.com for more information.

        

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Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

 

  Paris, France September 25, 2003

E-Government in Europe

Return to report Abstract

 

EXECUTIVE SUMMARY 3
INTRODUCTION 5
E-GOV'S RELEVANCE TO BANKS 8
  Other Strategic Considerations 11
ROLES FOR BANKS IN E-GOV INITIATIVES 14
  Operating Parts of the EID Process 14
  Managing E-Government Sites 16
  Acting as a Portal or Switch for Government Services 17
  Using the EID for Banking or the Bankid for E-Gov 18
ELECTRONIC IDENTITY CARDS IN EUROPE 20
  Major Electronic ID Initiatives in Europe 22
  Projected Circulation of EIDS in Europe 33
CONCLUSIONS AND RECOMMENDATIONS 34
OBJECTIVITY & METHODOLOGY 36
 

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