Ranking the Vendors of Small Business Banking Solutions: An Update

December 14, 2001


New York, NY, USA December 14, 2001

Ranking the Vendors of Small Business Banking Solutions:  An Update  

In a new report titled, “ ,” Celent Communications evaluates browser-based vendor solutions that target different segments of the small business market, from SOHOs up to lower middle market companies. Twelve vendors are profiled: Banklink, Corillian, Digital Insight, Financial Fusion, FundsXpress, Fundtech, Magnet Communications, Mellon Enterprise Cash Management, Metavante, Online Resources (ORCC), Politzer & HANEY, and S1 Corporation.

Awards were given out for a variety of topics:

Most innovative

Magnet Communications

Most ambitious


Most potential


Most progress (in terms of functionality)


Most growth (in customer base)

Digital Insight

Technology providers are approaching the small business market from all directions – from customized retail solutions and simplified cash management solutions to standalone small business platforms.

“Since the vast majority of small businesses are either self-employed individuals or companies with annual revenues of less than US$100,000, it makes sense for financial institutions to offer this sub-segment an enhanced retail solution,” comments Meredith Outwater, author of the report. “However, small businesses with significant revenues and more employees require a more advanced and targeted solution that treats them more like a small corporation. Banks would be wise to deploy a solution that can grow with these clients.”

In addition to profiles and comparisons of each of the twelve technology providers, this 43-page report also examines the dilemma of defining the small business space, internal bank hurdles to deploying small business solutions, and the current vendor marketplace.

A Table of Contents is available online.

of Celent Communication's Wholesale Banking research service can download the report electronically by clicking on the icon to the left.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
Tel: +1 212 345 1366

Europe (London)
Chris Williams
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
Tel.: +81 3 3500 3023

Table of Contents


New York, NY, USA  December 14, 2001

Return to report Abstract

  Definition Dilemmas 4
  Internal Idiosyncrasies 5
  Vendor Vicissitudes 6
  Financial Funk 6
  Abundant Approaches 9
  Banklink 12
  Corillian 13
  Digital Insight 15
  Financial Fusion 16
  FundsXpress 18
  Fundtech 19
  Magnet Communications 21
  Mellon Enterprise Cash Management 23
  Metavante 26
  Online Resources (ORCC) 28
  Politzer & HANEY 30
  S1 Corporation 32



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