North America Policy Administration Solutions: Property & Casualty, General, and Specialty Lines ABCD Vendor View

by Karlyn Carnahan,  Donald Light, January 27, 2016
Vendor Reviews
North America

Abstract

Celent profiles 43 policy administration systems being offered in North America. This report ranks systems and identifies winners of the XCelent awards in four dimensions: Advanced Technology, Breadth of Functionality, Customer Base, and Depth of Service.

 

To assemble the information in this report, Celent sent a detailed request for information to a broad set of policy administration system vendors.

After completing the RFIs, each eligible vendor provided a briefing and demo for Celent concentrating on usability and functionality for everyday users, as well as configurability for IT and system administration users. Celent also asked the references provided by each vendor to complete a survey and/or to be interviewed to obtain their view of the system’s business and technology value.

The RFIs, reference surveys, and interviews provided quantitative and qualitative data, much of which is included in this report.

“Significant innovation is occurring in product management and underwriting in the North American region. Carriers are looking to grow, differentiate themselves, navigate the regulatory environment, and do all of this efficiently,” says Karlyn Carnahan, a research director with Celent’s Insurance practice and coauthor of the report.        

“Insurers’ IT organizations are looking for a platform to enable an agile IT department in order to facilitate great IT/business alignment.  This means a highly configurable system with a variety of strong, granular tools, including tools to manage the testing and the release cycle,” says Donald Light, Director of the Americas Property/Casualty Practice and coauthor of the report.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is part of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

Executive Summary

1

Introduction

2

Policy Administration Systems: Definition and Functionality

5

Report Method

14

Celent’s ABCD Vendor View

18

Vendor Profiles

21

Accenture plc: Accenture Duck Creek Policy

23

Adaptik Corporation: Adaptik Policy Administration / Adaptik Suite

31

B2-USA, Inc.: EZ*Insure Policy Administration

39

CGI Technologies and Solutions INC: CGI Ratabase Suite

45

Computer Sciences Corporation (CSC): POINT IN J

50

Decision Research Corporation: GameChanger Policy

57

Delphi Technology, Inc.: Delphi Policy Management

64

eBaoTech Corporation: eBaoTech GeneralSystem Suite

71

Ebix Inc.: EbixAdvantage

76

EIS Group, Inc.: PolicyCore

82

Guidewire Software Inc: Guidewire PolicyCenter

89

Horizon Systems and Services: All*Points

96

IDP, Inc.: InsuraSphere

100

Innovation Group: Insurer Policy

106

Innovation Computer Systems, Inc.: Finys

114

Instec: Quicksolver

120

Insurance Systems Inc.: ISI Enterprise

126

Insuresoft, LLC: Diamond

133

Insurity, Inc.: Policy Decisions

139

ISCS, Inc.: SurePower Innovation

147

JDi Data: Policy Admin

153

JW Software, INC.: PolicyHandler

157

Majesco: Majesco Policy (formerly Cover-all Policy)

163

Majesco: Majesco Policy

170

Maple Technologies, LLC: Aspire Information System

177

Maximum Processing, Inc.: The Stingray System

182

Oceanwide: Bridge

188

OneShield Inc.: OneShield Policy

195

One Shield, Inc.: OneShield Market SOLUTIONS POLICY Management

202

Patriot Technology Solutions, Inc.: PolicyExpert

208

P & C Insurance Systems (PCIS): CompVISION

215

Property & Casualty Management Systems, Inc.: Atlas

221

Policy Administration Solutions, Inc.: pasCarrier.Net

227

SAP SE: SAP Policy Management

233

Silvermoon Business Systems: LUNOS

239

StoneRiver, Inc.: PowerSuite Policy

244

StoneRiver, Inc.: Stream Policy

250

Sunlight Solutions, Inc.: Sunlight Suite

255

Tata Consultancy Services: TCS BaNCS

260

Tritech Financial Systems Inc.: GIMS - General insurance Management Systems

266

Tropics Software Technologies, Inc.: Tropics Breeze

271

Unirisx, LLC: Unirisx Insurance Solution

278

Xuber (an Xchanging company) : Xuber for Insurers

283

Conclusion

288

Leveraging Celent’s Expertise

289

 

Support for Financial Institutions

289

 

Support for Vendors

289

Related Celent Research

290

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