The Next Generation of Online Corporate Cash Management Solutions

by Jacob Jegher, May 6, 2009
Vendor Reviews
North America

Abstract

Although the online cash management technology market has reached maturity, it is far from equilibrium and even further from decline. On the contrary, it continues to be ripe for innovation and advancement, replacements, and new features.

Celent believes that a dramatic shift will take place at most banks over the next three years. Although they have been slow to come out of the gates, banks will recognize the necessity for change and will completely alter their online cash management experiences. A great opportunity exists for one or more vendors to stand out from the pack by demonstrating a differentiated, next-generation customer experience.

In a new report, The Next Generation of Online Corporate Cash Management Solutions, Celent compares the range of solutions available to financial institutions of all sizes looking to purchase a new cash management solution or upgrade an existing one. A handful of vendors have started to release next-generation products and have emerged from the pack. However, the majority of vendors in have done little with regard to innovation and customer experience.

"Cash management is taking center stage this year in the wholesale banking space. It is receiving increased attention as banks look to upgrade or augment their aging platforms to woo business," says Jacob Jegher, senior analyst with Celent's Banking group and author of the report. "It is encouraging to see that a handful of early movers are starting to show signs of next-generation offerings."

This report examines nine online cash management solutions across eight different providers: ACI Worldwide, Bottomline Technologies, Digital Insight, an Intuit Company, Fiserv (Banklink), Fiserv (Checkfree), Fundtech, Metavante, S1 Enterprise, and Sybase Financial Fusion.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned subsidiary of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

3
Celent's ABCD Vendor Analysis 9
Breadth of Features and Usability 14
Depth of Financial Institution Services 23
Bottomline Technologies WebSeries Global Cash Management v6.6 27
Fiserv (Banklink) Banklink Cash Management 31
Fundtech CASHplus v3.3 35
S1 Enterprise Corporate Banking v3.5 39
Conclusion 43

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