Latin American Insurance Software Deal Trends 2014, Life/Annuity/Health Edition

by Karen Monks,  Juan Mazzini, October 3, 2014
Industry Trends
Latin America

Abstract

Vendor software deals in the emerging Latin America insurance market were primarily smaller insurers for comprehensive administration suites.

This is the second year Celent has analyzed insurance software sales deal activity in Latin America. In the report Latin American Insurance Software Deal Trends 2014, Life/Annuity/Health Edition, Celent analyzes deal data provided by software vendors active in insurance in Latin America. A close look at overall 2012 and 2013 deals shows that core processing was the most common deal category; document and content management is an area with activity in total alignment with the indications that, early this year, CIOs shared with Celent in the 2014 CIO Survey.

End-to-end suite deals made up 76% of all deals during the analyzed period. This result is not unexpected because the majority of sales were to smaller insurers looking for comprehensive product functionality within one vendor’s product offerings. Based on the information provided by vendors, insurers are using end-to-end suite products for more than 20 different functions including point of sale tools, data analytics, agency management system functionality, and finance and accounting tools, to name a few.

The report breaks down deal activity by carrier size, type of deal, up to four metacategories (core processing, distribution, infrastructure and financial, and document/content management), and a number of subcategories. Based on vendor-provided data, the report also names leaders in the Celent Traction Index, which is an indicator of which companies are finding success in the Latin American insurance vertical.

“Investment in core systems update continues to be strong in the region,” says Juan Mazzini, a senior analyst with Celent’s Insurance group and coauthor of the report. “Other components are starting to compete for a slice of the pie as investment in digital enabling technologies increases”

“Latin America is an emerging market for insurance software vendors,” says Karen Monks, an analyst with Celent’s Insurance group and coauthor of the report. “Vendors who can offer strong core processing products with a wide breadth of functionality are gaining the most traction in the market.”

The 28-page report contains 11 figures and three tables.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned subsidiary of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

Executive Summary

1

 

All Deals

1

 

Life/Annuity and Health Deals

1

 

Conclusions

2

Introduction

3

 

Goal

3

 

Methodology

3

 

Scope

4

 

Limitations

5

 

Categories Used

5

 

Insurer Tiers

8

Overview

9

 

Deals by Subcategory

10

 

Deals by Insurer Size

11

 

Life/Annuity, Health, and Property/Casualty

12

 

Deals by Customer Relationship Type

13

 

Deals by Relative Deal Size

14

 

Deployment Methods

14

Measures of Insurance Traction

16

 

Traction Leaders

16

Life/Annuity and Health Results

17

 

By Metacategory and Quarter

17

 

By Size and Metacategory

17

Life/Annuity and Health Metacategory Leaders

19

 

Core Processing

19

Conclusions

21

Appendix

22

Leveraging Celent’s Expertise

23

 

Support for Financial Institutions

23

 

Support for Vendors

23

Related Celent Research

24

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