IT Spending in Banking: A North American Perspective

by Jacob Jegher, January 11, 2010
Industry Trends
North America

Abstract

Although there was a decline in North American IT spending growth (from 3.1% in 2008 to a mere 1.7% in 2009), it is now on the uptick. IT spending growth is expected to be 2.2% in 2010. North American bank IT spending will grow from US$50.3 billion in 2009 to US$51.4 billion in 2010. It will continue to grow over the next few years to reach US$55.2 billion in 2012.

In a new report, IT Spending in Banking: A North American Perspective, Celent examines, analyzes, and contrasts the IT spending patterns of US and Canadian banks. North American bank IT spending will grow from US$50.3 billion in 2009 to US$51.4 billion in 2010. Spending on corporate banking is fueling growth, spending on software and services is on the rise, and maintenance spending makes up the lion’s share of the budget.

Although a few of the large Canadian banks have had some exposure to the US financial crisis, it will have little impact on IT spending. Spending will continue to flow because most Canadian banks have weathered the storm and are taking advantage of their strong position in the North American banking market. Some Canadian banks will use this position to seek acquisition opportunities south of the border. Canadian banks’ IT spending will grow by 4.4% in 2010 to US$7 billion.

“In an ideal world, spending on new investments and innovation would take up the lion's share of the pie. However, US banks have slashed spending on new investments, particularly those focused on retail banking,” says Jacob Jegher, senior analyst with Celent's Banking group and author of the report.
 
"The challenge is actually being able to come up with additional funds once compliance/regulatory spending, post-merger integration, and maintenance expenditures have been spoken for. Not to mention that the financial crisis has made it extremely difficult to get new projects funded. The exciting news is that spending growth on new investments in the US will return to the black in 2010," he adds.

This report examines the regional breakdowns of retail versus wholesale spending, internal versus external spending, and spending on maintenance versus new investments. The report also outlines several key North American banking technology trends and growth areas for 2010.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned subsidiary of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

Executive Summary

3

Introduction

6

Definition of IT Spending

7

Banking

9

 

Retail Banking Dominates

9

 

Internal Vs. External Spending

11

 

Byzantine Legacy Systems Pervade Banking

12

Top Tech Trends in Banking: 2010

15

 

Enterprise Payment Hubs

15

 

Self-Service to Please Customers and Cut Costs

16

 

Next-Generation Online Banking Solutions

19

 

Core Banking Migrations

22

 

Branch Renewal Waits, Paper Becoming the Exception

22

 

Global Transaction Banking: Processes, People, and Technology

24

 

Remote Deposit Capture Moving Downmarket

25

 

Payments and Reconciliation

26

 

Transaction Monitoring and Behavior Analysis Tools

27

 

Small Banks Disappearing in the US

29

Conclusion

31

Leveraging Celent’s Expertise

32

 

Support for Financial Institutions

32

 

Support for Vendors

32

Related Celent Research

33

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