IT Services Vendors Solutions Spectrum: EMEA Version, 2014

by Karen Monks,  Mohammed Mahfuz,  Nicolas Michellod, November 14, 2014
Vendor Reviews
EMEA

Abstract

Celent profiles IT services vendors for the insurance industry. The report covers 25 vendors around the globe with a focus on European, Middle East, and Africa presence.

IT service vendors have become an integral part of the insurance landscape; even the most self-reliant insurers with expert IT organizations have some experience with an IT partner. The many IT service vendors of varying sizes, skills, and focus means it is difficult to create a comprehensive guide for the insurance industry.

In the report IT Services Vendors Solutions Spectrum: EMEA Version, 2014, Celent looks to provide a guide of IT services vendors. Although this is not an exhaustive list, the report captures a wide cross-section of the available vendors and functions. This report is a companion to the versions for North America, Latin America, and Asia-Pacific.

The report profiles the following vendors:

  • Accenture
  • Atos
  • CGI
  • Cognizant
  • CSC
  • ELCA
  • EXL
  • Genpact
  • HCL
  • Ibexi Solutions
  • IBM
  • IGATE
  • Indra Sistemas
  • Infosys
  • L&T Infotech
  • Mastek Ltd.
  • Mindtree
  • NIIT
  • RGI Group
  • Steria
  • Syntel
  • TCS
  • Virtusa
  • Wipro
  • Zensar

IT services vendors provide unique value to insurance companies, combining skills and expertise in crucial domains, going from highly technical areas such as application development, testing, and migration to insurance business-oriented services such as strategic consulting and business process outsourcing.

“EMEA is a region where the market’s maturity varies widely and insurers conducting business across different countries require the expertise of IT services vendors they know they can trust because of their knowledge scope,” says Nicolas Michellod, a senior analyst with Celent’s Insurance practice and coauthor of the report. “Recently we have seen IT services vendors looking for further diversifications of their services to the core insurance system vendor space through intellectual property development or acquisition.”

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

Executive Summary

1

Introduction

2

IT Service Categories

3

Methodology

6

IT Services Vendors

7

Accenture

10

CGI

14

Cognizant

18

CSC

24

ECLA

30

EXL

36

Genpact

41

HCL Technologies

47

Ibexi Solutions Private Limited

54

IBM

58

IGATE Corporation

63

Indra Sistemas

68

Infosys

73

L&T Infotech

80

Mastek Ltd.

87

Mindtree Limited

93

NIIT Technologies Ltd.

98

RGI Group

105

Groupe Steria SCA

111

Syntel, Inc.

116

TCS

122

Virtusa Corporation

131

Wipro Limited

137

Zensar Technologies Ltd.

143

Leveraging Celent’s Expertise

149

 

Support for Financial Institutions

149

 

Support for Vendors

149

Related Celent Research

150

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