The Internet of Things: Disrupting Traditional Business Models

REPORT PREVIOUSLY PUBLISHED BY OLIVER WYMAN
December 11, 2015
Other
Global

Abstract

The development of a data-based society will challenge traditional business models in a big way.

In Oliver Wyman’s view, four types of impact should be expected:

  • Impact 1.The dividing line between business sectors and industries will shift and become blurred.
  • Impact 2. New cross-industry ecosystems combining data from different sources will be established.  Will this move us toward a monopoly situation or coexisting ecosystems?
  • Impact 3. The Internet of Things will accelerate the establishment of services.
  • Impact 4. Customer relationships are becoming hybrid and business-to-business-to-consumer (B2B2C) is growing fast.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned subsidiary of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

Disrupting Traditional Business Models

4

 

Technology Is at a Turning Point

5

 

Impact 1

11

 

Impact 2

17

 

Impact 3

23

 

Impact 4

29

 

How Can You Make Inroads Into Such a Vast Subject?

34

IoT Scenarios in Nine Industries

37

 

Insurance

38

 

Health

48

 

Air Transport

56

 

Retail

62

 

Industrial Internet

68

 

Smart Buildings

75

 

Utilities and Smart Grids

82

 

Telecommunications

90

 

Supply Chain

101

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