Integrated Receivables Vendors: Celent ABCD Vendor View

by Jean-Marie Ubigau,  Bob Meara, January 14, 2015
Vendor Reviews
Global

Abstract

Bank demand for integrated receivables management solutions is growing. So are vendor capabilities.

Integrated receivables management has been a relatively common capability among solutions sold to large billers processing retail (C2B) payments in high volumes. These billers are tasked with reconciling and posting an increasingly diverse and electronic payments mix. This wasn’t the case for wholesale (B2B) payments until recently. Banks have a growing interest in providing an integrated receivables solution for their commercial clients, but do not share a common vision for what that solution should be. Vendor solutions span a range of capabilities — all of which are broadly considered “integrated receivables” by various parties. In the report Integrated Receivables Vendors: Celent ABCD Vendor View, Celent provides a detailed look at eight integrated receivables management vendor solutions.

“The slow but steady growth in electronic B2B payments has brought burdensome reconciliation challenges for businesses. This has not gone unnoticed by banks,” says Bob Meara, a senior analyst with Celent’s Banking practice and coauthor of the report. “Large banks in particular show strong interest in delivering enhanced receivables management capability.”

This report begins by defining “Integrated Receivables,” a term that has grown increasingly ambiguous over the past several years. The report then outlines solution considerations and an inventory of integrated receivables solution capabilities that have or are becoming commonplace. The vendor landscape is then examined, followed by Celent’s ABCD analysis. Profiles for each of the eight vendors can be found in the report.

This report features Celent’s ABCD Vendor View. The ABCD Vendor View presents comparative views of the vendor landscape in four areas: Advanced technology and technical flexibility, Breadth of functionality, Customer base, and Depth of client services and solutions.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

Executive Summary

1

Defining Integrated Receivables

4

 

Solution Adoption

6

 

What Banks Want

8

Solution Trends and Considerations

9

 

Feature Inventory

10

Vendor Taxonomy

15

Celent’s ABCD Vendor View

17

 

XCelent Technology and XCelent Functionality

18

 

XCelent Customer Base and XCelent Service

23

Vendor Profiles

26

Direct Insite

27

FIS

30

Fiserv

33

Intellect Design Arena

36

Klik Technologies

39

TransCentra

42

US Dataworks

45

WAUSAU Financial Systems, Inc.

48

Conclusion

51

Leveraging Celent’s Expertise

52

 

Support for Financial Institutions

52

 

Support for Vendors

52

Related Celent Research

53

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