Branch Automation Solutions for Midsize Banks: A Comparison Among Global Core Banking System Vendors

by Bob Meara, April 6, 2010
Vendor Reviews
Global, Asia-Pacific, EMEA, North America

Abstract

In the past, branch automation solutions for large banks were significantly different from those designed and sold to midsize banks. That is not the case anymore.

The compelling feature of core system “front ends” used to be the preintegration to the core. Now many solutions from core banking system vendors are highly competitive, and the historically clear and meaningful differences between solutions for large banks and smaller banks are disappearing.

Many banks are investing in multichannel sales and service solutions without upgrading core banking systems. In a new report, Branch Automation Solutions for Midsize Banks: A Comparison Among Global Core Banking System Providers, Celent compares the range of solutions available to midsize banks, those whose weighted average asset size of customers is between $1 billion and $20 billion. The report ranks these vendors using Celent’s ABCD Vendor View. Vendors covered in this report include: Callatay & Wouters, Fiserv, SunGard, Tata Consultancy Services, and Temenos.

“The historically clear and meaningful differences between solutions for large banks and smaller banks are disappearing,” says Bob Meara, Senior Analyst with Celent’s Banking Group and author of the report. “A growing number of solution providers are installing the same applications in banks across the asset size spectrum—with good results.”

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

Executive Summary

3

Solution Trends and Considerations

8

 

Trends

9

 

Considerations

10

 

Feature Inventory

14

Vendor Taxonomy

17

Celent ABCD Analysis

21

 

Results

22

 

Advanced Technology

23

 

Breadth of Functionality

26

 

Customer Base

27

 

Depth of Customer Service

29

Vendor Profiles

31

 

Callatay & Wouters

32

 

Fiserv

37

 

Teller for Signature

42

 

SunGard

44

 

Tata Consultancy Services

49

 

Temenos

55

Summary

60

Leveraging Celent’s Expertise

62

 

Analyst Access

62

 

Support for Banks

62

 

Support for Vendors

63

Related Celent Research

64

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