Achieving a Positive ROI from Cash Management Technologies

June 2, 2004

Abstract

New York, NY, USA  June 2, 2004

A recent Celent survey found that increased fee-based revenues is the number one reason for bank痴 deployment of browser-based cash management solutions.

Reasons why banks deploy browser-based cash management solutions

Celent痴 latest report, " ," looks at different strategies for deployment as well as some of the benefits a bank can expect to reap once a solution is in place. The bulk of the report focuses on implementation by two banks deemed examples of "best practice": The Federal Home Loan Bank of New York and Mercantile Bank.

"Browser-based cash management solutions offer a strong value proposition." explains Christine Barry, analyst in Celent痴 banking team. "With the right strategy in place, as well as the most appropriate vendor solution, banks have much to gain from deployment."

The Federal Home Loan Bank of New York serves as an example of how today痴 more customizable and flexible solutions are able to meet the needs of even specialized banks. Mercantile Bank, on the other hand, a small community bank, through the use of technology and a dedication to customer service, is able to compete with many of the larger regional banks in its service area as a result of deployment. It has achieved higher than average online adoption rates, increased fee income, and a full return on its investment in just two years.

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Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned subsidiary of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

 

New York, NY, USA June 2, 2004

Achieving a Positive ROI from  Cash Management Technologies

Return to report Abstract

 

EXECUTIVE SUMMARY 3
BACKGROUND 5
CASH MANAGEMENT STRATEGIES 7
THE VALUE PROPOSITION 8
CASE STUDIES 11
FEDERAL HOME LOAN BANK OF NEW YORK 12
MERCANTILE BANK 16
CONCLUSIONS 22
APPENDIX 24
OBJECTIVITY & METHODOLOGY 25

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