Webinar: Getting to Digital: Assessing Banks’ Progress

North America

Abstract

Migrating branch transactions to self-service is now a key omnichannel strategy. Celent’s third Branch Transformation Research Panel survey explored how banks were investing branch resources to achieve this objective.  In this webinar, Bob Meara examines specific digital and ATM channel activity metrics based on an April 2016 survey of North American financial institutions that assessed how far banks have come in achieving digital channel adoption targets.

For more information about this event, please contact Ken Kilduff at kkilduff@celent.com.

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