Biography
Patricia heads Celent’s Corporate Banking practice and is based in Charlotte, NC. Her areas of research include corporate banking and global transaction services with a particular emphasis on treasury and cash management, corporate banking delivery channels, commercial and small business lending, and emerging technologies such as APIs, blockchain, and artificial intelligence. Patty has been published in a broad range of industry media and presented at numerous conferences.
Patty has over 20 years of experience in financial services across business, technology, and operations. Before Celent, she was a Research Director in Wholesale Banking at CEB TowerGroup, a leading financial services advisory research firm, where she conducted primary research focused on industry trends, strategic business drivers, and technology solutions in commercial lending and small business services.
She has also held senior technology, operations, and marketing positions at FleetBoston Financial (now Bank of America), Wells Fargo, Citibank, MuleSoft, OpenText GXS, and S1 Corporation (now ACI Worldwide).
Patty received her MBA from the Yale School of Management and a bachelor’s degree in business administration from the State University of New York at Albany. She also holds a Certified Treasury Professional (CTP) accreditation from the Association of Financial Professionals. Patty can be reached directly at phines@celent.com.
Latest insights
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20 March 2024
Global trade has been a driving force behind human civilization, fostering connections between cultures and regions through commerce. Banks play… -
20 March 2024
Integrating and embedding financial data into ERP and TMS systems lies at the heart of a modern treasury organization. However, outdated legacy… -
19 March 2024
Super-regional banks in the US face a unique, competitive environment. They compete not only with the largest global money center banks but also… -
1 February 2024
During a challenging year for the broader US banking industry in 2023, the largest US banks demonstrated their resilience by experiencing signif…
Related events
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14 - 16 May 2024
400 E M.L.K. Jr Blvd, Charlotte, NC 28202, United StatesMeet up with Craig Focardi and Patricia Hines at nCino's annual conference, nSight. nSight is the global financial services industry's must-atte… -
20 - 23 May 2024
United StatesMark your calendars now! From May 20-23, 2024, FIS Emerald will be taking over the Gaylord Palms Resort and Convention Center and Orlando World… -
18 - 19 June 2024
Lisbon Congress Center, Lisbon, PortugalJoin Celent's Patricia Hines and 1,300 industry participants at EBAday 2024 in Lisbon, Portugal. Patty is moderating the panel "AI in Banking an… -
21 March 2024
AI: The Race is On - Accelerate to a Competitive Advantage with AI Virtual Event - March 21, 2024 Join us as we reflect on the advancements of A…
Related news
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19 October 2023
By Patricia Hines, Director - Corporate Banking In corporate banking, the end-to-end process of onboarding new technologies encompasses multiple…
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16 March 2022
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9 March 2022
In fact, Celent's Head of Corporate Banking, Patty Hines, noted, "Oracle's solution stands out for advanced technology with its breadth of deplo…
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