Celent Webinar | Artificial Intelligence in Insurance: Use Cases from Early Adopters

:
: March 29, 2017
: 4 pm. Tokyo time
: Wenli Yuan, Insurance
Asia-Pacific
Insurance

Leveraging artificial intelligence, insurers are able to engage with consumers in a faster and more consistent manner. They can use virtual customer service representatives at contact centers to free up staff to deal with more complicated inquiries; use robo advisors to provide consistent, rule-based advisory services at an affordable cost; and use virtual assistants to guide processes and related transactions. Insurers can also upgrade authentication mechanisms to biometrics authentication, such as voice recognition.

In this webinar, Wenli Yuan, a senior analyst with Celent’s Insurance practice, discusses real and potential use cases for leveraging artificial intelligence technology in the insurance industry.

Sign in to download reports and access personalized information