Senior Analyst
Insurance
Mike
Fitzgerald is a senior analyst in Celent’s insurance practice
and is based in the firm’s Chicago office. He has particular
expertise in property/casualty automation and operations
management and insurance product development. His research
focuses on underwriting and policy administration, business
process and operations, and project/program management.
Prior to joining Celent, Mr. Fitzgerald was Vice President of Enterprise Underwriting Solutions of Zurich North America, where he led the evaluation of technology alternatives to support a new underwriting product development process. He was a business architect at HCL Technologies America, and held a number of positions at Royal & Sun Alliance, including a regional operations executive role.
Mr. Fitzgerald has a B.A. in economics from Davidson College in North Carolina and an MBA from the Fuqua School of Business at Duke University in North Carolina. He is a Chartered Property Casualty Underwriter and a certified Project Management Professional.