San Francisco, CA, USA
October 9, 2007

Evaluation of Customer Profitability Analytics Vendors

Table of Contents

Return to report Abstract

Executive Summary 03
Overview 04
Definitions 05
  The Ultimate Calculation: 
Account Profitability		 07
  Profitability Knowledge: 
Why It Matters		 08
The Vendor Landscape 12
  Vendor Scope 13
  Market Segment Coverage 13
Celent's ABCD Vendor Analysis 16
  The Results 16
  Advanced Technology 17
  Breadth of Functionality and Usability 20
  Customer Base 23
  Depth of Client Services 25
Vendor Profiles 27
  CorePROFIT 27
  Fidelity National Information Services 29
  IPS-Sendero 30
  Oracle 31
  ProfitStars 33
  QRM 34
  SAS 36
  SunGard Bancware 38
  Teradata 40
Conclusions 41
 

About Celent

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally experienced analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is part of Marsh & McLennan Companies [NYSE: MMC].

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